On December 21, a 6-year-old child traveling alone on a Spirit Airlines flight intended for Fort Myers, Florida, was inadvertently placed on a plane bound for Orlando, according to an apology issued by the airline to CNN.
Spirit Airlines acknowledged the error, attributing it to the child being “incorrectly boarded.” The airline assured that the child had been continuously supervised by a Spirit team member, and upon discovering the mistake, immediate actions were taken to rectify the situation and communicate with the family.
Maria Ramos, who identified the child as her grandson, recounted her panic when her grandson failed to disembark from the intended flight in Fort Myers.
Subsequently, Ramos received a call from her grandson upon his arrival in Orlando. Ramos and her family undertook a nearly 160-mile drive to retrieve the child.
While Spirit Airlines offered reimbursement for the journey, Ramos emphasized the need for an explanation regarding the incident.
The airline, in its statement, expressed regret for the ordeal, pledged to investigate the matter internally, and underscored their commitment to the safety and responsibility of passenger transportation.
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