Despite the vaccination certificate having become crucial for travel, many fully vaccinated people are reporting facing problems when trying to download their own certificate. With more than 237,790 certificates downloaded, 25% of those eligible to access the certificate have not yet downloaded their version. Many are reporting persistent problems, with the health ministry claiming that most problems have to do with verification of information issues.
Most are told to email [email protected], but many are also reporting the lack of replies. This poses problems to many awaiting their date of travel as COVID-19 vaccine certificates have become mandatory for travel. Parents have also expressed concern in regards to downloading their children’s certificate given that they do not possess ID cards.
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