
Malta International Airport has once again been recognised among Europe’s top airports for service quality in the 5 to 15 million passenger category, marking its seventh consecutive year of distinction by Airports Council International.
The ranking is based on direct feedback from departing passengers collected through the globally recognised Airport Service Quality (ASQ) survey, which evaluates 367 airports across 95 countries.
Alan Borg, CEO of Malta International Airport, expressed pride in this achievement, highlighting that welcoming nearly 9 million passengers in a year while maintaining exceptional service standards is a testament to the team’s dedication.
“Despite record traffic and significant infrastructure upgrades, our team remained committed to delivering a smooth and enjoyable airport experience. I am proud to see Malta International Airport once again ranked among Europe’s best,” he said.
With an overall satisfaction score of 4.39 out of 5, the airport secured a place among the top 8 of 119 participating airports in Europe.
High ratings were received across most of the 34 key performance indicators, including terminal ambiance, cleanliness, staff courtesy, and ease of way-finding.
Additionally, the airport reported 560,553 passengers in February, reflecting an 18.2% increase over the same month in 2024, alongside notable growth in aircraft movements and seat capacity.
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