Every year, the Identity Malta agency office at Mater Dei Hospital registers an increased demand for its services. This reflects the agency’s commitment to ensuring that clients are at the center of every decision made, with the aim of delivering efficient and effective service.
Since the establishment of this office in 2018, nearly 35,000 birth and death notifications have been recorded, accounting for over 70% of all birth and death notifications entered into Malta’s Public Registry.
The Identity Malta agency celebrated its sixth anniversary since the opening of this office in the presence of Minister for Home Affairs, National Security and Employment Byron Camilleri, Minister for Health and Active Ageing Joe Etienne Abela, and Identity CEO Steve Agius.
Minister Camilleri stated, “The decision for Identity to begin offering its services at Mater Dei has led people to start receiving better service under one roof and in the most convenient place for them. Our commitment remains what we continue to build on this service to ensure people receive services in the most convenient place for them.”
Minister Joe Etienne Abela emphasized the importance of the Identity Malta agency at Mater Dei Hospital, where continuous and essential service is provided to citizens. “We are committed to continuing to offer quality service, being close to people and looking forward to further increasing the services offered,” concluded Minister Abela.
Identity CEO Steve Agius highlighted the agency’s commitment to offering services close to its clients. He explained that death notifications are now also being made in residential hospitals, such as San Vinċenz de Paul, following specialized training provided to staff. He also emphasized the important role this office plays in emergency cases involving newborns who may require urgent medical care outside of Malta.
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