A new phrasebook titled Il-Vjaġġ it-Tajjeb – Essential Maltese for Ground and Cabin Crew has been released to assist foreign airport staff and cabin crew in communicating with passengers in Maltese. Published by the Department of Maltese at the University of Malta, the booklet offers essential vocabulary tailored for various travel scenarios, from airport security protocols to in-flight food and beverage orders.
The resource is divided into eight sections covering critical aspects of cabin and ground crew duties, facilitating effective communication during check-in, boarding, safety briefings, and passenger interactions. It includes practical phrases for greetings, apologies, directions, and responses to passenger inquiries.
Additionally, a companion website, malti.mt/learnmaltese, features audio clips to aid staff in proper pronunciation of each phrase. This phrasebook is part of a broader series aimed at enhancing language skills among various professionals and the general public in Malta, ensuring better communication in the aviation sector. The booklet serves as a valuable reference for those working in the industry, fostering improved interactions with passengers and colleagues alike.
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