Taking to their Instagram page, Drumcode Festival Malta released an important announcement revealing that their September event will no longer be taking place.
‘We are heartbroken to give you the news that, due to an accumulation of unresolved problems with Pollen, the company responsible for providing venues, ticketing and accommodation […] we no longer have confidence in their ability to deliver the rigorous high standards of safety and customer experience we demand of an event presented under our name.’ The post went on to explain that the event has been cancelled as the standards were not being met when it came to customer and venue safety.
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‘The first concern of those affected will rightly be for the refund of ticket and accommodation packages bought from Pollen. We have strongly advised them that all refunds must be made without delay. You can contact Pollen directly at [email protected] or [email protected]’.
‘Your patience and support is very much appreciated. We will continue to push Pollen to complete refunds as quickly as possible’ the post ended. The news was picked up international news site ‘Sky News’, who reported that ‘event start-up Pollen on brink of collapse months after $150m fundraising’. More information as it comes out.
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