Malta Daily has received a number of reports of heated arguments after an individual complained regarding the 1-hour waiting time on the COVID-19 helpline.
While one party expressed certain urgency of the matter, call centre representative and members of the public health system have appealed for the public’s patience in such a time.
The Health Authorities have been receiving as much as 15,000 calls day and are doing their utmost with the limited resources to keep the system running smoothly and help the public.