In a statement on Friday, Bank of Valletta (BOV) revealed that it’s Fleur-de-Lys branch will be closing permanently.
It also revealed that its Balluta, Birzebbuga, Floriana, Marsa and St Paul’s Bay branches will be temporarily closed as of Monday 10th January.
ATMs and night safe deposit facilities at these branches will still continue to operate normally. The bank revealed that the move was linked to the ongoing pandemic situation.
Facing staff shortages caused by COVID, the bank faced restricted services at several branches late in December, prompting the move.
Chief Retail Banking Officer Kenneth Farrugia stated that the decisions being taken are backed by their responsibility to protect customers and employees whilst ensuring that Human Resources at branches are utilised in the most efficient manner.
For customers wishing to access safe deposit lockers within temporarily closed branches, they are to call the bank’s customer service centre to set an appointment. BOV apologised for any inconvenience caused and thanked them for their cooperation.
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