Edik Davtian, Country Manager Bolt Market Malta, talks about how convenient grocery delivery can help customers in their everyday lives.
The popularity of grocery delivery services is growing. The pandemic has accelerated the logistics of these services, and customers can now have their essentials delivered practically immediately, directly to their hands. At the same time, customers began to value their time and have faced a cost of living crisis. Do services such as Bolt Market answer real-life problems? What are the main benefits of Bolt Market to the local community?
Can Bolt Market save me time?
Edik Davtian, Country Manager Bolt Market Malta: Undoubtedly. Saving time is the main advantage of Bolt Market. It’s not just the time spent in the store itself, but also the journey there and back, including parking and logistics associated with private or public transport.
Even the nerves that you will experience while shopping on the way from work when, just like you, the whole neighbourhood wants to do a quick stock up or get something for the family dinner. We see data that 60% of people spend over 30 minutes grocery shopping per trip; on average, people do grocery shopping 8 times a month, and on top of that, over 50% of consumers shop for groceries on Friday, Saturday, or Sunday.
Imagine — you could take this time to relax, go to the movies, be with your loved ones or alone, with no interruptions or extra stress… At Bolt Market, my favourite feature is “Order Again” — a personalised category with the products I usually buy, all in one place. So I can create my regular basket quickly, and it starts appearing right after your first order.
Will I save money too?
E.D.: I recently read an article saying that 27% of those asked had started regularly writing or making greater use of shopping lists amid the cost of living crisis. We also see what our customers need help with, so we designed the app to make sure they feel comfortable while shopping on Bolt Market.
On Bolt Market, you can see the value of your current shopping cart at any moment, so you always have an overview of how much you’ll spend — no surprises at checkout. At the same time, you can compare the prices of different brands of the same goods. And last but not least, you’re not overwhelmed by the shelves full of advertising, so you avoid impulse purchases of things you don’t need. At Bolt Market, we make sure that there are always relevant products with discounts.
What makes Bolt Market unique compared to other services of this kind?
E.D.: Bolt’s mission is to make cities for people, not cars. While our micromobility and ride-hailing services help remove private cars from cities, our delivery services (groceries and ready meals from restaurants) focus more on people. Our selection, promotions, time of delivery, and how we respect the local community make us different.
At the same time, customers know our other services, which makes for an easier app experience and adds trust to this new way of grocery shopping.
So who is Bolt Market’s customer?
E.D.: It can be anyone. A busy, independent businesswoman who invited friends for an Italian evening but forgot to buy a few particular ingredients. Kids who live far away from their elderly parents and want to support them occasionally with the stock up of heavy groceries. A father short on time, who needed fast delivery of some household and baby items. A young couple whose friends show up unexpectedly one Saturday night expecting snacks. You name it; we’ve got you! Bolt Market solves everyday problems in just a few taps of your phone.
Our selection includes fruit and veggies, ready-to-eat options, dinner ingredients, sweet snacks, and vegan bites. Customers will also find household items and beauty products.